This Privacy Policy explains how we collect, use, and share your information when you purchase from us, contact us, or use services through Flupio.com.
It does not cover third-party services or websites you may access via Flupio.com. Please review their privacy policies separately.
Information We Collect
To fulfil your order, we collect details such as your name, email address, postal address, payment information (via our secure provider), and your order details. You may also give us additional information (e.g., for custom orders) when you contact us directly.
Why We Collect Your Information
We rely on several legal bases to use your information:
To fulfil our services: Including processing orders, providing customer support, or resolving disputes.
With your consent: For example, if you sign up for marketing emails.
Legal obligations: Such as tax or regulatory requirements.
Legitimate interests: To operate and improve our services, unless these are overridden by your rights.
Information Sharing
We share your data only when necessary:
Service providers: With trusted partners like delivery companies and payment processors, only to perform essential functions.
Business transfers: In the event of a business sale or merger.
Legal compliance: To respond to lawful requests, prevent fraud, or protect rights and safety.
Data Retention
We keep your data only as long as needed to provide services and meet legal requirements. Typically, this is for 5 years.
International Transfers
Your data may be stored or processed outside the UK/EU. When this occurs, we rely on recognised safeguards (such as adequacy decisions or contractual terms) to ensure your data is protected.
Your Rights
If you live in the UK or EU, you have the right to:
Access your personal data.
Correct, restrict, or delete it (except where we must keep it for legal reasons).
Object to certain uses, such as marketing or processing based on our legitimate interests.
Complain to your local data protection authority if you believe we misuse your data.
Contact Us
HW Print Ltd (trading as Diddles and Puds) is the data controller for Flupio.com. For questions or requests, contact us at:
Email: hwprintltd@gmail.com
Website: www.diddlesandpuds.com
